REFUND & EXCHANGE POLICY.
At MMX we want our customers to be completely satisfied with their purchases.
We recommend you read our Returns Policy prior to making a purchase from our website, so you are familiar with our policy on refunds, returns and repairs and your legal rights and remedies. We also recommend you immediately inspect any goods that we deliver to you or that you collect from one of our stores, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
If you have any questions about this policy, please contact our MMX Appliances Care Specialists at +601XXX / +6011 XXX3 or XX@mmx.com.my.
This Returns Policy only applies where you make a purchase online from our website.
What is the return process?
Returns must be done within ten (10) working days starting from the day the goods are delivered to you. You may return your order (or items) for any of the following reasons:
If your return meets all the requirements above and you wish to proceed with the return, please have your order invoice number ready when you contact our MMX Appliances Care Specialists at +601XXX or XXX@mmx.com.my.
If your return is valid, we will process your refund or replacement, based on what you have indicated to our MMX Appliances Care Specialists. If it's valid, we will reimburse you with a refund through the same mode of payment that was made in the original purchase.
If your return is not valid, we will notify you and arrange the items to be returned. For the items to be returned, a delivery fee will be chargeable. We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.